| Ifollow match pass 18:10 - Sep 11 with 8516 views | Dale2017 |
Sorry if this has been posted before.
Using ifollow for the 1st time and I just bought a match pass for tomorrow. I have the ifollow app downloaded. How do I go about watching it as nothing appears on the app to say I've bought it but is on my account through the dale site?
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| Ifollow match pass on 15:22 - Sep 12 with 2384 views | lyberoc |
No video or commentary ,just keeps buffering , resorted to listening to the radio after wasting a tenner |  | | |
| Ifollow match pass on 20:06 - Sep 12 with 2261 views | richfoad32 |
Just noticed I got 3 emails within minutes of each other, thanking me for my game pass purchase. Anybody else have this? I'd hate to think I've been charged triple, to be honest I'm kind of regretting paying the once! | | | |
| Ifollow match pass on 20:07 - Sep 12 with 2257 views | Mass_Debater |
| Ifollow match pass on 20:06 - Sep 12 by richfoad32 |
Just noticed I got 3 emails within minutes of each other, thanking me for my game pass purchase. Anybody else have this? I'd hate to think I've been charged triple, to be honest I'm kind of regretting paying the once! |
Yeah, me. Will check bank later. | | | |
| Ifollow match pass on 20:11 - Sep 12 with 2249 views | AtThePeake |
| Ifollow match pass on 20:06 - Sep 12 by richfoad32 |
Just noticed I got 3 emails within minutes of each other, thanking me for my game pass purchase. Anybody else have this? I'd hate to think I've been charged triple, to be honest I'm kind of regretting paying the once! |
I got 2 emails but have only been charged once. |  |
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| Ifollow match pass on 20:14 - Sep 12 with 2233 views | richfoad32 |
| Ifollow match pass on 20:11 - Sep 12 by AtThePeake |
I got 2 emails but have only been charged once. |
Thanks. How can you tell so soon, it takes a few days for the transactions to show up on my account? | | | |
| Ifollow match pass on 20:16 - Sep 12 with 2227 views | AtThePeake |
| Ifollow match pass on 20:14 - Sep 12 by richfoad32 |
Thanks. How can you tell so soon, it takes a few days for the transactions to show up on my account? |
It's showing as a 'pending' transaction on my online banking. | |
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| Ifollow match pass on 20:21 - Sep 12 with 2209 views | richfoad32 |
| Ifollow match pass on 20:16 - Sep 12 by AtThePeake |
It's showing as a 'pending' transaction on my online banking. |
Oh right, there's owt under my 'pending' transactions, just have to wait and see I guess. Never been a problem when I've purchased a pass before and all the emails have the same transaction ID so it'll probably be OK.
Thanks. | | | |
| Ifollow match pass on 15:45 - Sep 14 with 2044 views | Dalenet |
| Ifollow match pass on 12:45 - Sep 12 by D_Alien |
Absolutely
And we need to be absolutely clear on whether its DFC or FRC (for all future references)
I'm easy...
Edit: i should add, since it's described as an "August reward" in the link, i take it that anyone buying a DFC now won't be entitled to a free pass for the Portsmouth game. This needs clarifying, and whether, if not free, then any discount would apply
[Post edited 12 Sep 2020 12:49]
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I think it is all clear now.
There can be no discounts on iFollow for games for either STs or card holders. EFL rules won't allow.
Everybody will get a pass code for the Portsmouth game
Those that bought a season ticket and asked for 6 iFollow pass codes as an alternative to a refund will get 2 passes for the Portsmouth game.
The club tried to make a commitment to the fans when it didn't know the rules that would be applied by EFL for iFollow. Nothing can be done about that. Dale Trust would have been aware that that was a risk too. | | | |
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| Ifollow match pass on 15:56 - Sep 14 with 2028 views | TVOS1907 |
| Ifollow match pass on 15:45 - Sep 14 by Dalenet |
I think it is all clear now.
There can be no discounts on iFollow for games for either STs or card holders. EFL rules won't allow.
Everybody will get a pass code for the Portsmouth game
Those that bought a season ticket and asked for 6 iFollow pass codes as an alternative to a refund will get 2 passes for the Portsmouth game.
The club tried to make a commitment to the fans when it didn't know the rules that would be applied by EFL for iFollow. Nothing can be done about that. Dale Trust would have been aware that that was a risk too. |
https://www.rochdaleafc.co.uk/news/2020/september/ifollowupdate_140920/
It doesn't mention anything about no discounts for SC/ST holders. Only Family Rewards Card holders are referenced.
This EFL story from three days ago says SC/ST holders can still watch home games for free, subject to the agreement of their club:
https://www.efl.com/news/2020/september/watch-live-on-ifollow-this-weekend/ [Post edited 14 Sep 2020 15:58]
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| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow match pass on 17:36 - Sep 14 with 1870 views | Dalenet |
Okay so I apologise if I misinterpreted the guidelines. It still isn't clear whether STs can access iFollow as part of their package with Rochdale after the end of this month as we will have no restrictions then given we haven't sold out our potential ST capacity. Lets see what transpires but I don't believe that the club isn't being clear whereas you seem to be sure. It is a shame because they might sell a lot more tickets if people knew they could always see the game on iFollow throughout the season as a back stop. | | | |
| Ifollow match pass on 18:00 - Sep 14 with 1842 views | TVOS1907 |
| Ifollow match pass on 17:36 - Sep 14 by Dalenet |
Okay so I apologise if I misinterpreted the guidelines. It still isn't clear whether STs can access iFollow as part of their package with Rochdale after the end of this month as we will have no restrictions then given we haven't sold out our potential ST capacity. Lets see what transpires but I don't believe that the club isn't being clear whereas you seem to be sure. It is a shame because they might sell a lot more tickets if people knew they could always see the game on iFollow throughout the season as a back stop. |
I wouldn't say I'm pretty sure, more that that's my interpretation from reading the various stories.
As far as I can tell, there's no change to what SC holders will be able to see, as supported by the EFL link.
The situation for FRC holders is the bit that has changed, as per the story on the o/s. | |
| When I was your age, I used to enjoy the odd game of tennis. Or was it golf? |
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| Ifollow match pass on 18:08 - Sep 14 with 1826 views | 442Dale |
Not sure it’s anything more than when everyone bought a season card they did so with the understanding that they’d get ifollow passes for any games they were unable to attend due to restrictions. For example if (big if round here right now) local restrictions allowed supporters to attend games, then they wouldn’t get an ifollow code. And when we can’t, we do.
The same situation applies at all other clubs albeit that their restrictions on capacities mean their may be some games when not all fans can gain access due to capacity, so those that don’t will get a code to watch the game at home. |  |
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| Ifollow match pass on 19:04 - Sep 14 with 1763 views | D_Alien |
And just to add for the sake of some clarity, the free pass for DFC holders for the Portsmouth game is now being called a September* reward, not (as originally) an August reward - which i'd queried because it might mean anyone buying a DFC ahead of the Portsmouth game wouldn't qualify unless they'd bought it in August
*this has been confirmed in an email reply from the club |  |
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| Ifollow match pass on 21:14 - Sep 14 with 1690 views | 442Dale |
| Ifollow match pass on 19:04 - Sep 14 by D_Alien |
And just to add for the sake of some clarity, the free pass for DFC holders for the Portsmouth game is now being called a September* reward, not (as originally) an August reward - which i'd queried because it might mean anyone buying a DFC ahead of the Portsmouth game wouldn't qualify unless they'd bought it in August
*this has been confirmed in an email reply from the club |
Surely it’s been confirmed by the calendar too? | |
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| Ifollow match pass on 21:20 - Sep 14 with 1683 views | D_Alien |
| Ifollow match pass on 21:14 - Sep 14 by 442Dale |
Surely it’s been confirmed by the calendar too? |
There hasn't been a Dale calendar this year... | |
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